一、开场与品牌介绍

销售员：

"Welcome! I'm your wine expert. Do you have any preferred red wine types or brands in mind？"

顾客：

"I'm new to red wines, but I'm interested in some popular ones."

销售员：

"Our bestsellers include French Château Paix （Paix） and Italian Riserva di Montepulciano （Montepulciano）. Both are renowned for their rich flavors and aromatic profiles."

二、产品推荐与搭配建议

顾客：

"Could you recommend a wine that pairs well with steak？"

销售员：

"Absolutely! For steak, I'd suggest the Château Paix Classic Reserve. It has robust tannins and deep berry notes that complement the beef's richness. Alternatively, the Montepulciano has a spicy kick that enhances the steak's flavor."

顾客：

"Are there any local wines or lesser-known gems？"

销售员：

"Sure! The Caymus Cabernet Sauvignon is a local favorite, highly praised by Chinese consumers for its full-bodied style. And the Prisoner Red Wine is a unique, trendy bottle with a distinctive smoky profile."

三、应对顾客疑问

顾客：

"This wine is a bit too strong for me."

销售员：

"Let me know which one, and I can recommend a lighter option. Our Château Paix has a more mellow tannin structure that might suit your palate."

四、促成交易

销售员：

"Would you like to try a glass today to see how it pairs with your meal？"

顾客：

"Sure, that sounds great."

销售员：

"Excellent choice! Here's a glass of Montepulciano. Please let me know what you think."

五、补充说明

品酒师职责：品酒师不仅负责品鉴，还通过撰写专栏和教学传播知识，提升客户对红酒的认知。

基本术语：掌握如"full-bodied"（单宁丰富）、"aromatic"（香气浓郁）等术语，能更精准描述红酒特点。

以上对话结合了产品知识与销售技巧，可根据实际场景灵活调整。